Frequently asked questions. If the answer isn't here don't hesitate to give us a call or send an email! We're always here to help!
If you experience a breakdown, have the service manager at the repair facility call the administrator before any repair work is started on your vehicle.
If your vehicle needs repair, drive it (if necessary, have it towed) to an authorized licensed repair facility of your choice and present your contract/policy to the service department. The repair facility will call our claims administrator to receive repair authorization for all your covered repairs. Claims are paid directly to the repair facility via our corporate credit card (you do not pay "out of pocket" except for your deductible).The following is a generalized summary of the procedure: