by Mike Jones, President and CEO
Now, more than ever, we all need a little more peace of mind. Being in a constant state of worry and stress seems to be the norm in this day and age.
Money troubles are a major source of this worry for many of us. We’re paying for our homes, our schooling, our child’s daycare, and (a big one!) car repairs. Most people in the U.S. need their cars daily to get to work, get kids to school, buy groceries, and more. So, when their car breaks down, they need to fix it. Unfortunately for the many Americans who are living paycheck to paycheck or have little to no savings, expensive repairs put them in a difficult and stressful situation. They may have to delay repairs, borrow money, or take on credit card debt to pay for that new part. However, finding ways to lessen the risk, worry, and cost associated with a vehicle breakdown is one key method to finding more peace of mind and improving your quality of life, productivity, and happiness!
How can you find this “automotive” peace of mind? When it comes to your car, you can’t control when it will break down. And you can’t control how much repairs will cost. But you can control how prepared you and your bank account are to deal with them! That’s where we come in. autopom!’s purpose is to give vehicle owners automotive peace of mind and financial security by providing them with extended vehicle protection. Our vehicle protection plans will help you afford the costs of unexpected vehicle repairs or breakdowns. In most cases, our plans will pay for themselves after only one large repair bill.
- But how else can we help you find peace of mind? Through…Our money-back guarantee
- Our above-and-beyond customer service
- Our partners, who are “A+” BBB rated, policy administrators
- Our network of 2,600 trusted and certified repair facilities
- Our customer advocacy program
- Our monthly blog articles to keep customers informed
Our vision is “To be the #1 nationally recognized and trusted brand representing the consumers top choice for vehicle protection plans and automotive peace-of-mind – autopom!
The autopom! Difference
These are the things that set autopom! apart from our competitors. We care about our “extended” family of vehicle owners and have proven ourselves to offer competitive pricing, excellent service, and great plans. We start by assuring customers that we stand behind our vehicle protection plans by offering a 30-day money-back guarantee and a pro-rated refund after that. What’s more, for select exclusionary plans autopom! will extend a full money-back guarantee during the entire term of the contract if a customer is dissatisfied with a claim decision, provided autopom! is alerted to the customer’s claim issue while the vehicle is still in the repair shop and is given the opportunity to advocate on behalf of the customer.
You can see how great our customer service is by checking out some of the many positive reviews and ratings autopom! has received all over the internet. Google Reviews shows 4.8/5.0 Stars for autopom! and TrustPilot, shows 4.7/5.0 Stars. The BBB gives autopom! 4.5/5.0 Stars and an A+ rating and BestCompany.com gives us 4.7/5.0 Stars. One important way we’ve earned excellent reviews and ratings is by teaming up with outstanding and trustworthy partners. RepairPal is one of those partners. They are a network of 2,600 certified repair facilities. While you are free to have your vehicle repaired at almost any facility with a plan from autopom!, all of the shops in this preferred network are first-rate, offering at least a 12-month/12,000-mile warranty (or better), and have great customer satisfaction ratings. These repair shops are also trained on how to work with our extended protection plans and are ready to assist you.
We stand behind the policies we sell and work to ensure our customers’ needs are met. Due to our excellent partnerships, the majority of claims move easily through each Administrator’s system without autopom!’s involvement. However, sometimes a claim may need help. When this happens, our customers are encouraged to call us! Our team at autopom! will listen to the customer’s concern or complaint, review the customer’s contract, review the claim records and will call the applicable claims Administrator and/or shop as necessary to ensure the customer is treated fairly per the terms of the contract.
Request Your Free Quote
If you are ready to get some automotive peace of mind, call, email, or text autopom! today! One of our responsive agents is ready to talk to you, answer any questions, and walk you through the process. Our agents will interview you so they can learn more about your unique situation and needs. We will run multiple quotes from various administrators/providers that we represent to give you options. We advise learning as much as possible about your options and talking to a few companies. Our agents are ready to help you find the plan best suited for your vehicle and your budget.